Cookie Policy

This Cookie Policy explains how Rental Auto uses cookies and similar technologies when you visit our website and use our services.

Essential cookies are used to make the site work. Analytics cookies are used only if you turn them on in the cookie banner or in Manage cookies, and you can withdraw that permission at any time.

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies allow websites to recognize your device and remember information about your visit, such as your preferences and settings.

We use the following types of cookies:

• Essential Cookies: Required for the platform to function properly. These are `session` (your signed-in session, up to 14 days) and `auth_session_hint` (a flag telling the site a session exists so your profile loads without delay — it holds no personal data, up to 14 days). They cannot be disabled as they are necessary for core functionality.

• Payment Security Cookies: Strictly necessary cookies set by Stripe during online card checkout for fraud prevention and payment security.

• Functional Cookies: Remember your preferences and settings (language, theme, location, cookie consent preferences)

• Analytics Cookies: Google Analytics (`_ga`, `_ga_*`), used to count visits and see which pages are useful. Set only if you turn analytics on. Withdrawing your permission deletes them.

• We do not use marketing or advertising cookies, and we do not sell or share your browsing data for advertising.

We use cookies for the following purposes:

• To enable core functionality (authentication, session management, booking management)

• To remember your preferences and settings (language selection, theme preferences, cookie consent choices)

• To analyze website traffic and user behavior (only if you consent to analytics cookies)

• To improve our services and user experience

• To ensure security and prevent fraud

You can control which cookies are set through our cookie banner, or at any time afterwards via the "Manage cookies" link in the footer. Essential cookies are always required. We ask again at least every six months, and whenever this policy changes materially.

We use third-party services that may set cookies on your device (only if you consent):

• Google Tag Manager / Google Analytics: Website analytics and performance monitoring

• Stripe (Payment Processing): Cookie names __stripe_mid and __stripe_sid. Purpose: fraud prevention and payment security during online checkout. Duration: 1 year / session. Type: strictly necessary for card payments. Can be disabled: No — required for secure card payment processing.

• Social Media Platforms: Social sharing and authentication (if integrated)

These third parties have their own privacy policies and cookie practices. We recommend reviewing their policies to understand how they use cookies.

You can control and manage cookies in several ways:

• Our Cookie Consent Banner: When you first visit our site, you'll see a cookie consent banner where you can choose to accept all cookies, accept only essential cookies, or customize your preferences. Your choices are saved in your browser's local storage.

• Browser Settings: Most browsers allow you to refuse or accept cookies, delete existing cookies, or be notified when cookies are set. You can also clear your browser's local storage to reset your cookie preferences.

• Opt-Out Tools: Use industry opt-out tools for advertising cookies (e.g., Google Analytics Opt-out Browser Add-on)

• Updating Preferences: You can update your cookie preferences at any time by clearing your browser's local storage and refreshing the page to see the consent banner again.

Note: Disabling essential cookies will prevent the platform from functioning properly. Essential cookies are always required for authentication, security, and core features.

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.

We will notify you of any material changes by posting the updated policy on this page.

If you have questions about our use of cookies, please contact us:

Email: support@rental-auto.com

Rental Auto is founded in Albania and operates as a vehicle rental marketplace.