Privacy Policy

Welcome to Rental Auto. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our car rental platform.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

We collect information that you provide directly to us, including:

• Personal identification information (name, email address, phone number, age)

• Profile information (bio, location, address, city, state, country, zip code)

• Account information (display name, avatar, roles)

• Car rental history and booking preferences

• Communication records (customer support interactions, feedback)

• Host-specific information (business name, years of experience, response rate) - if you are a host

• Emergency contact information (optional)

• Verification information (email verification status, phone verification status, ID verification status)

We also automatically collect certain information when you use our platform, including:

• Device information (IP address, browser type, operating system)

• Usage data (pages visited, time spent, click patterns)

• Location data (when you enable location services or provide location in your profile)

• Cookies and similar tracking technologies

Note: We do not collect or store payment information such as credit card details or billing addresses. Payment processing, if applicable, is handled by third-party payment processors.

We use the collected information for various purposes:

• To provide, maintain, and improve our services

• To process bookings and manage your account

• To communicate with you about your bookings, account, and our services

• To verify your identity and prevent fraud

• To personalize your experience and provide relevant content

• To send promotional materials and marketing communications (with your consent)

• To analyze usage patterns and improve our platform

• To comply with legal obligations and enforce our terms of service

We may share your information in the following circumstances:

• With vehicle hosts to facilitate bookings and communication (name, email, phone, booking details)

• With service providers who assist in our operations (hosting, analytics, customer support)

• When required by law or to protect our rights and safety

• In connection with a business transfer (merger, acquisition, or sale)

• With your explicit consent for any other purpose

We do not sell your personal information to third parties.

Note: We do not handle payment processing directly. If payment processing is required in the future, it will be handled by third-party payment processors who have their own privacy policies.

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of sensitive data in transit and at rest

• Secure authentication and access controls

• Regular security assessments and updates

• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you

• Rectification: Request correction of inaccurate or incomplete information

• Erasure: Request deletion of your personal information

• Restriction: Request limitation of how we process your information

• Portability: Request transfer of your information to another service

• Objection: Object to certain types of processing

• Withdraw Consent: Withdraw consent for data processing where applicable

To exercise these rights, please contact us using the information provided in the Contact section.

We use cookies and similar technologies to enhance your experience, analyze usage, and assist in marketing efforts. For detailed information about our use of cookies, please see our Cookie Policy.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the 'Last Updated' date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: support@rental-auto.com

Phone: +355 69 609 6967

Address: [Your Company Address]